About iKnowledge
The iKnowledge Philosophy
Our philosophy is simple, we strive to deliver
proven managed Internet services that our customers want and need.
What makes us different is our approach. We recognize that there
is no "Silver Bullet" and that each customer's hosting
solution will be unique. We also recognize that it is impossible
for any one Service Provider to effectively deliver the range of
services that iKnowledge Provides. Therefore, we have developed technology
and service partnerships with niche Service Providers who have the
best product, not the greatest market share. We have evaluated and
will continue to evaluate existing and new Internet services to
provide our customers with proven options.
iKnowledge is a brand and separate company within infraHOST Managed Services.
infraHOST is a privately held company in the State of Pennsylvania
and does NOT rely on Venture Capitalist Funding to provide our customers
with managed Internet services. Because of this we retain all decision
making capabilities and manage our growth at a profitable rate.
What this means for our Customers is that we will never compromise
the integrity of our personal relationships and that we are fiscally
sound. Most importantly we are committed to developing trust with
each one of our customers individually.
We look forward to the potential of doing business with you and
encourage you to contact us with any questions or suggestions.
Sincerely,
Jeremy Ganse Founder and Vice President iKnowledge An infraHOST Company
Technical Support
We provide Free Tier I Technical Support
24 hours a day, 7 days a week via Telephone, E-mail and our Online
Support Form. Support Requests will be escalated based upon the
severity of the issue and the Support Plan of the Customer.
Call us 1.717.427.1736
Use the Online
Support Form
E-mail us support@iKnowledge.net
Sales Support
Our Sales Department is available 24 hours
a day, 7 days a week for more information on our Services or to
place your order.
Call us 1.717.427.1736
Use the Online
Support Form
E-mail us sales@iKnowledge.net
Partner Programs
We have a comprehensive Partner Program that
is beneficial for Affiliates, Resellers and Vendors. If you are
interested in learning more about Partnering with iKnowledge please
contact us today.
Use the Online
Support Form
E-mail us partners@iKnowledge.net
Billing Support
Our Billing Department is available 24 hours
a day, 7 days a week to assist you with your payment options or
billing questions.
Call us 1.717.427.1736
Use the Online
Support Form
E-mail us billing@iKnowledge.net
Abuse and Security
Use the Online
Support Form
E-mail us abuse@iKnowledge.net
Company Information
Main 1.717.427.1736 (US and International)
Facsimile 1.717.427.1565
iKnowledge
An infraHOST Company
218B W. Main Street
Leola, PA 17540
USA
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